What Makes Interpersonal Skills Important In Organizations?

By Amanda Powell


In any given firm, different people who have acquired special abilities in different areas of specialization often come together to achieve their goals. In fact, most of them would not so well if team work is not initiated. Even though conflicts tend to arise whenever people are in disagreement, they need to realize that their personal lives are not supposed to interfere with business operations. Their main agenda is to fulfill the mission, vision and goal in their workplaces. To understand how this concept works, one needs to possess very good interpersonal skills.

Most scholars have different definitions for this concept. However, all of them agree on one thing; this idea solely depends on the character traits of the individual and cannot be taught in learning institutions. The person should be able to team up with his/her colleagues by coordinating well. They can do so through completion of assignments on time and good communication with others. It is believed that people who interact better with each other are more productive than those who do not get along.

The scope of good communication in any organization is important since all operations depend upon it. The first one is known as verbal communication. It involves the use of speech by word of mouth. For it to be effective, the speaker needs to engage in a conversation with another respondent. Before making any speeches, the speaker needs to study his/her environment so that they can find ways of approaching his/her listeners.

Nonverbal communication involves the use body language rather than speech. It involves, eye contact, posture, voice and gestures. Your body language is supposed to work in harmony with the speech you are making. Otherwise, people tend to read the body language rather than concentrating on your speech.

Listening often involves lending an ear whenever a person is delivering their verbal speeches. It takes a god listener to be patient enough to listen to a person even if they are in disagreement. In fact, it is rude to interrupt a person while he/she is talking. You need to let him/her finish, then you can respond to them.

There are instances where the respondent would be required to question the speaker. For one to start a conversation, he/she can use questions so that the respondent can become interested in communicating with them. However, the intelligence of a person is only measured through his/her ability to ask meaningful questions.

Not everyone is well mannered. Therefore, manners reflect a lot on the way the individual is likely to carry themselves in the presence of others. It involves use of respectful words, being courteous and practice of etiquette. Different countries perceive this concept differently owing to their deep entrenched business cultures.

The best input any person can give in any organization is by practicing all these. They need to be well mannered at all times by adapting good listening skills. Whenever a person is making a speech, they can strive to listen even if they have a formed opinion on the speaker.




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